Frequently Asked Questions

Questions not covered here? Call us or book through Jane — we’re happy to help.
What is Biomune Integrated Wellness, and what makes it different?
Biomune is a holistic wellness clinic using state-of-the-art DNA, HTMA, and bioresonance scans to create programs tailored to your biology—so you can reach peak, sustainable health.
Where are you located and who do you serve?
We’re in Langley and serve clients across the Greater Vancouver area.
Is there parking?
There is ample free parking.
Do you accept walk-ins?
We’re appointment-only. Walk-ins are kindly directed to book online or by phone.
What services do you offer?
XTRACT lymphatic drainage, ARRC red-light therapy, PEMF, DNA genetic analysis, HTMA hair analysis, salt room (halotherapy), infrared sauna, skincare, RMT massage, BrainTap HRV testing, and clinical counselling.
I’m new — where should I start?
Great first steps include ARRC red light, PEMF, BrainTap, skincare, or massage. For testing, begin with DNA or a BioScan to personalize your plan.
Are your services covered by insurance?
Coverage varies. Please check with your insurance provider regarding your policy and eligible services (e.g., RMT).
Do you offer packages or memberships?
Yes — multiple-session packages are available for many services. Ask our front desk for current options.
What is XTRACT lymphatic drainage, and how is it different?
XTRACT is a proprietary, hands-on lymphatic technique that supports healthy fluid movement and tissue decongestion. Unlike general massage or basic lymphatic methods, XTRACT uses targeted sequences to address areas of stagnation and may be paired with brief vibration plate sessions for post-treatment activation. (Wellness service; not a medical treatment.)
How does ARRC red-light therapy work and what are the benefits?
Red-light (photobiomodulation) delivers specific light wavelengths to the skin and tissues. Clients commonly use it to support skin clarity and tone, post-exercise recovery, and general wellness. Sessions are non-invasive and relaxing. (Results vary; not intended to diagnose or treat medical conditions.)
What is PEMF therapy and who is it for?
PEMF (pulsed electromagnetic field) gently interacts with the body using low-frequency fields. Many clients use it for relaxation, post-workout recovery routines, and overall wellness support. Sessions are comfortable and clothing-on.
What can I expect from DNA Genetic Analysis or HTMA hair analysis?
DNA Genetic Analysis: helps identify innate tendencies (e.g., nutrition, recovery, lifestyle markers) so your plan can be built around your biology.
HTMA Hair Analysis: offers a snapshot of mineral patterns over time to inform nutrition and lifestyle recommendations. These are wellness tools that guide personalization; they are not diagnostic tests.
How does the salt room (halotherapy) support wellness?
Halotherapy circulates micronized dry salt in a calm room setting. Guests choose it for relaxation and general wellness routines; many find the environment soothing for breathwork and de-stress sessions.
Do you offer skincare for acne, pigmentation, or anti-aging?
Yes. Our skin therapists customize facials and product plans (e.g., gentle exfoliation, peptides, SPF, lipid support, vitamin C) and may combine modalities like red-light to support skin goals. We’ll tailor recommendations to your sensitivity and routine.
How do I book?
Book via Jane or call the clinic.
What is your cancellation policy?
48-hour notice required. Late notice will incur a cancellation fee that varies for each service.
Do you require a deposit?
No deposit is required at this time.
How far in advance should I book?
For popular services, please book 3 days to 1 week ahead when possible.
Are your practitioners licensed or certified?
Yes. Our team members are licensed/certified in their respective modalities.
Is it safe if I’m pregnant or have a medical condition?
Please consult your healthcare professional before using our services if you are pregnant or under medical care. We’re happy to coordinate with your provider.
How should I prepare for my first visit?
Hydrate well before and after sessions and arrive a few minutes early to get settled.
When will I feel results and how many sessions are recommended?
Many clients notice benefits within a day. For lasting results, a series of ~6 sessions is commonly recommended, depending on goals.
Do you sell gift cards?
Not at this time.
What is Wellness Wednesday?
Most Wednesdays we host an in-clinic open house with FREE demos of select services. Check our site for the next date.
Do you collaborate with businesses?
Yes — we welcome collabs with clinics, gyms, med-spas, and community partners.
Do you offer corporate wellness or mobile services?
Coming soon. Ask our team for timelines and early inquiries.